REf-U Privacy Policy
REf-U Privacy Policy
Last Updated: 09.12.2025
Effective Date: 09.12.2025
Last Updated: 09.12.2025
Effective Date: 09.12.2025
Last Updated: 09.12.2025
Effective Date: 09.12.2025
ACCEPTANCE OF TERMS
ACCEPTANCE OF TERMS
Welcome to Lyfe AI, a cloud-based healthcare technology platform operated by LyfeVault LLC, d.b.a. Lyfe AI. These Terms of Service ("Terms") govern your access to and use of the Lyfe AI Platform ("Platform" or "Service") as a patient or authorized caregiver. By clicking "I Accept," creating an account, or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
Last Material Change: These Terms were last materially updated on [LAST_UPDATE_DATE]. We will notify you of material changes via email or in-app notification.
IMPORTANT: This Platform is designed to support healthcare communication and coordination. It is NOT a substitute for professional medical advice, diagnosis, or treatment. In case of medical emergency, call 911 or your local emergency services immediately.
Welcome to Lyfe AI, a cloud-based healthcare technology platform operated by LyfeVault LLC, d.b.a. Lyfe AI. These Terms of Service ("Terms") govern your access to and use of the Lyfe AI Platform ("Platform" or "Service") as a patient or authorized caregiver. By clicking "I Accept," creating an account, or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
Last Material Change: These Terms were last materially updated on [LAST_UPDATE_DATE]. We will notify you of material changes via email or in-app notification.
IMPORTANT: This Platform is designed to support healthcare communication and coordination. It is NOT a substitute for professional medical advice, diagnosis, or treatment. In case of medical emergency, call 911 or your local emergency services immediately.
Welcome to Lyfe AI, a cloud-based healthcare technology platform operated by LyfeVault LLC, d.b.a. Lyfe AI. These Terms of Service ("Terms") govern your access to and use of the Lyfe AI Platform ("Platform" or "Service") as a patient or authorized caregiver. By clicking "I Accept," creating an account, or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
Last Material Change: These Terms were last materially updated on [LAST_UPDATE_DATE]. We will notify you of material changes via email or in-app notification.
IMPORTANT: This Platform is designed to support healthcare communication and coordination. It is NOT a substitute for professional medical advice, diagnosis, or treatment. In case of medical emergency, call 911 or your local emergency services immediately.
1. DEFINITIONS
1. DEFINITIONS
1.1 "Lyfe AI," "we," "us," "our" refers to LyfeVault LLC, d.b.a. Lyfe AI, a Delaware limited liability company, and our cloud-based healthcare SaaS Platform.
1.2 "You," "your" refers to the patient or authorized caregiver using the Platform.
1.3 "Healthcare Provider" refers to your healthcare provider organization that uses the LyfeAI Platform.
1.4 "Platform" refers to the Lyfe AI Platform, a Software-as-a-Service (SaaS) solution including web applications, mobile apps, APIs, AI services, and all related cloud-based services.
1.5 "Account" refers to your registered user account on the Platform.
1.6 "Content" refers to all information, data, text, messages, documents, images, and other materials on the Platform.
1.1 "Lyfe AI," "we," "us," "our" refers to LyfeVault LLC, d.b.a. Lyfe AI, a Delaware limited liability company, and our cloud-based healthcare SaaS Platform.
1.2 "You," "your" refers to the patient or authorized caregiver using the Platform.
1.3 "Healthcare Provider" refers to your healthcare provider organization that uses the LyfeAI Platform.
1.4 "Platform" refers to the Lyfe AI Platform, a Software-as-a-Service (SaaS) solution including web applications, mobile apps, APIs, AI services, and all related cloud-based services.
1.5 "Account" refers to your registered user account on the Platform.
1.6 "Content" refers to all information, data, text, messages, documents, images, and other materials on the Platform.
1.1 "Lyfe AI," "we," "us," "our" refers to LyfeVault LLC, d.b.a. Lyfe AI, a Delaware limited liability company, and our cloud-based healthcare SaaS Platform.
1.2 "You," "your" refers to the patient or authorized caregiver using the Platform.
1.3 "Healthcare Provider" refers to your healthcare provider organization that uses the LyfeAI Platform.
1.4 "Platform" refers to the Lyfe AI Platform, a Software-as-a-Service (SaaS) solution including web applications, mobile apps, APIs, AI services, and all related cloud-based services.
1.5 "Account" refers to your registered user account on the Platform.
1.6 "Content" refers to all information, data, text, messages, documents, images, and other materials on the Platform.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Age Requirements:
2.1 Age Requirements:
2.1 Age Requirements:
• You must be at least 18 years old to create an account
• For minors (under 18), a parent or legal guardian must create and manage the account
• Adolescents (13-17) may have limited access with parental consent per state laws
• Caregivers must be authorized by the patient or legal guardian
• We comply with COPPA for users under 13 years old
• You must be at least 18 years old to create an account
• For minors (under 18), a parent or legal guardian must create and manage the account
• Adolescents (13-17) may have limited access with parental consent per state laws
• Caregivers must be authorized by the patient or legal guardian
• We comply with COPPA for users under 13 years old
• You must be at least 18 years old to create an account
• For minors (under 18), a parent or legal guardian must create and manage the account
• Adolescents (13-17) may have limited access with parental consent per state laws
• Caregivers must be authorized by the patient or legal guardian
• We comply with COPPA for users under 13 years old
2.2 Registration Information: You agree to:
2.2 Registration Information: You agree to:
2.2 Registration Information: You agree to:
• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password confidential and secure
• Notify us immediately of any unauthorized account access
• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password confidential and secure
• Notify us immediately of any unauthorized account access
• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password confidential and secure
• Notify us immediately of any unauthorized account access
2.3 Account Authorization:
2.3 Account Authorization:
2.3 Account Authorization:
• Patient accounts must be authorized by your Healthcare Provider
• Caregiver access must be approved by the patient (or guardian for minors)
• Professional caregivers may require additional verification
• Patient accounts must be authorized by your Healthcare Provider
• Caregiver access must be approved by the patient (or guardian for minors)
• Professional caregivers may require additional verification
• Patient accounts must be authorized by your Healthcare Provider
• Caregiver access must be approved by the patient (or guardian for minors)
• Professional caregivers may require additional verification
2.4 One Account Per Person: You may only maintain one active account.
2.4 One Account Per Person: You may only maintain one active account.
2.4 One Account Per Person: You may only maintain one active account.
3. ACCEPTABLE USE
3. ACCEPTABLE USE
3.1 Permitted Uses: You may use the Platform to:
3.1 Permitted Uses: You may use the Platform to:
3.1 Permitted Uses: You may use the Platform to:
• Communicate with your Healthcare Provider
• Access your health information and records
• Upload and share relevant health documents
• Participate in care planning and coordination
• Access educational health information
• Manage appointments and follow-up care
• Communicate with your Healthcare Provider
• Access your health information and records
• Upload and share relevant health documents
• Participate in care planning and coordination
• Access educational health information
• Manage appointments and follow-up care
• Communicate with your Healthcare Provider
• Access your health information and records
• Upload and share relevant health documents
• Participate in care planning and coordination
• Access educational health information
• Manage appointments and follow-up care
3.2 Prohibited Uses: You may NOT use the Platform to:
3.2 Prohibited Uses: You may NOT use the Platform to:
3.2 Prohibited Uses: You may NOT use the Platform to:
• Provide medical advice or diagnosis to others
• Share false or misleading health information
• Access another person's health information without authorization
• Upload malicious software or harmful content
• Violate any applicable laws or regulations
• Harass, threaten, or abuse other users
• Use the Platform for commercial purposes without authorization
• Attempt to gain unauthorized access to Platform systems
• Provide medical advice or diagnosis to others
• Share false or misleading health information
• Access another person's health information without authorization
• Upload malicious software or harmful content
• Violate any applicable laws or regulations
• Harass, threaten, or abuse other users
• Use the Platform for commercial purposes without authorization
• Attempt to gain unauthorized access to Platform systems
• Provide medical advice or diagnosis to others
• Share false or misleading health information
• Access another person's health information without authorization
• Upload malicious software or harmful content
• Violate any applicable laws or regulations
• Harass, threaten, or abuse other users
• Use the Platform for commercial purposes without authorization
• Attempt to gain unauthorized access to Platform systems
3.3 Emergency Situations:
3.3 Emergency Situations:
3.3 Emergency Situations:
MEDICAL EMERGENCY WARNING ⚠️
THIS PLATFORM IS NOT FOR MEDICAL EMERGENCIES
• If you are experiencing a medical emergency, STOP and CALL 911 immediately
• Response times on this platform are NOT guaranteed
• Messages may not be monitored 24/7
• For urgent but non-emergency needs, contact your Healthcare Provider's office directly
• The Platform displays emergency contact information on every page for your safety
MEDICAL EMERGENCY WARNING ⚠️
THIS PLATFORM IS NOT FOR MEDICAL EMERGENCIES
• If you are experiencing a medical emergency, STOP and CALL 911 immediately
• Response times on this platform are NOT guaranteed
• Messages may not be monitored 24/7
• For urgent but non-emergency needs, contact your Healthcare Provider's office directly
• The Platform displays emergency contact information on every page for your safety
MEDICAL EMERGENCY WARNING ⚠️
THIS PLATFORM IS NOT FOR MEDICAL EMERGENCIES
• If you are experiencing a medical emergency, STOP and CALL 911 immediately
• Response times on this platform are NOT guaranteed
• Messages may not be monitored 24/7
• For urgent but non-emergency needs, contact your Healthcare Provider's office directly
• The Platform displays emergency contact information on every page for your safety
4. HEALTH INFORMATION AND PRIVACY
4. HEALTH INFORMATION AND PRIVACY
4.1 Your Health Information:
4.1 Your Health Information:
4.1 Your Health Information:
• You control access to your health information
• You can grant or revoke caregiver access at any time
• Your Healthcare Provider remains the primary controller of your medical records
• You control access to your health information
• You can grant or revoke caregiver access at any time
• Your Healthcare Provider remains the primary controller of your medical records
• You control access to your health information
• You can grant or revoke caregiver access at any time
• Your Healthcare Provider remains the primary controller of your medical records
4.2 Information Sharing: By using the Platform, you consent to:
4.2 Information Sharing: By using the Platform, you consent to:
4.2 Information Sharing: By using the Platform, you consent to:
• Sharing your health information with your Healthcare Provider
• Authorized caregivers accessing information you've granted them
• LyfeAI processing your information to provide Platform services
• Sharing your health information with your Healthcare Provider
• Authorized caregivers accessing information you've granted them
• LyfeAI processing your information to provide Platform services
• Sharing your health information with your Healthcare Provider
• Authorized caregivers accessing information you've granted them
• LyfeAI processing your information to provide Platform services
4.3 Privacy Protection
4.3 Privacy Protection
4.3 Privacy Protection
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.
4.4 Data Security:
4.4 Data Security:
4.4 Data Security:
• We implement healthcare industry-standard security measures including:
+ End-to-end encryption for all health data
+ HIPAA-compliant cloud infrastructure
+ Regular security audits and assessments
• You acknowledge that no system is 100% secure
• You agree to use strong, unique passwords and enable two-factor authentication
• You will not share login credentials with unauthorized persons
• We implement healthcare industry-standard security measures including:
+ End-to-end encryption for all health data
+ HIPAA-compliant cloud infrastructure
+ Regular security audits and assessments
• You acknowledge that no system is 100% secure
• You agree to use strong, unique passwords and enable two-factor authentication
• You will not share login credentials with unauthorized persons
• We implement healthcare industry-standard security measures including:
+ End-to-end encryption for all health data
+ HIPAA-compliant cloud infrastructure
+ Regular security audits and assessments
• You acknowledge that no system is 100% secure
• You agree to use strong, unique passwords and enable two-factor authentication
• You will not share login credentials with unauthorized persons
5. PLATFORM FEATURES AND SERVICES
5. PLATFORM FEATURES AND SERVICES
5.1 Communication Tools:
5.1 Communication Tools:
5.1 Communication Tools:
• Secure messaging with your Healthcare Provider
• Appointment scheduling and reminders
• Care plan updates and notifications
• Educational content and resources
• Secure messaging with your Healthcare Provider
• Appointment scheduling and reminders
• Care plan updates and notifications
• Educational content and resources
• Secure messaging with your Healthcare Provider
• Appointment scheduling and reminders
• Care plan updates and notifications
• Educational content and resources
5.2 Document Management:
5.2 Document Management:
5.2 Document Management:
• Upload and share health-related documents
• Access test results and medical reports
• Download and print your health information
• Organize your health records
• Upload and share health-related documents
• Access test results and medical reports
• Download and print your health information
• Organize your health records
• Upload and share health-related documents
• Access test results and medical reports
• Download and print your health information
• Organize your health records
5.3 AI-Powered Features:
5.3 AI-Powered Features:
5.3 AI-Powered Features:
• Document analysis and summarization
• Health trend identification
• Medication and appointment reminders
• Personalized health insights
• Document analysis and summarization
• Health trend identification
• Medication and appointment reminders
• Personalized health insights
• Document analysis and summarization
• Health trend identification
• Medication and appointment reminders
• Personalized health insights
5.4 Service Availability:
5.4 Service Availability:
5.4 Service Availability:
• Target Uptime: 99.9% availability for core services
• Scheduled Maintenance: Typically performed during off-peak hours with 48-hour advance notice
• Service Status: Real-time status available at status.lyfeco.ai
• Mobile Offline Mode: Limited functionality available during connectivity issues
• Data Synchronization: Automatic sync when connection restored
• Target Uptime: 99.9% availability for core services
• Scheduled Maintenance: Typically performed during off-peak hours with 48-hour advance notice
• Service Status: Real-time status available at status.lyfeco.ai
• Mobile Offline Mode: Limited functionality available during connectivity issues
• Data Synchronization: Automatic sync when connection restored
• Target Uptime: 99.9% availability for core services
• Scheduled Maintenance: Typically performed during off-peak hours with 48-hour advance notice
• Service Status: Real-time status available at status.lyfeco.ai
• Mobile Offline Mode: Limited functionality available during connectivity issues
• Data Synchronization: Automatic sync when connection restored
6. MEDICAL DISCLAIMERS
6. MEDICAL DISCLAIMERS
6.1 Not Medical Advice:
6.1 Not Medical Advice:
6.1 Not Medical Advice:
• The Platform provides tools for health management and communication
• Content on the Platform is for informational purposes only
• Always consult your Healthcare Provider for medical decisions
• Do not delay seeking medical care based on Platform information
• The Platform provides tools for health management and communication
• Content on the Platform is for informational purposes only
• Always consult your Healthcare Provider for medical decisions
• Do not delay seeking medical care based on Platform information
• The Platform provides tools for health management and communication
• Content on the Platform is for informational purposes only
• Always consult your Healthcare Provider for medical decisions
• Do not delay seeking medical care based on Platform information
6.2 Healthcare Provider Responsibility:
6.2 Healthcare Provider Responsibility:
6.2 Healthcare Provider Responsibility:
• Your Healthcare Provider is responsible for your medical care
• The Platform facilitates but does not replace professional medical judgment
• Clinical decisions remain with your Healthcare Provider
• Your Healthcare Provider is responsible for your medical care
• The Platform facilitates but does not replace professional medical judgment
• Clinical decisions remain with your Healthcare Provider
• Your Healthcare Provider is responsible for your medical care
• The Platform facilitates but does not replace professional medical judgment
• Clinical decisions remain with your Healthcare Provider
6.3 Accuracy of Information:
6.3 Accuracy of Information:
6.3 Accuracy of Information:
We strive for accurate information but cannot guarantee completeness
• Medical information may become outdated
• Verify important information with your Healthcare Provider
We strive for accurate information but cannot guarantee completeness
• Medical information may become outdated
• Verify important information with your Healthcare Provider
We strive for accurate information but cannot guarantee completeness
• Medical information may become outdated
• Verify important information with your Healthcare Provider
6.4 Emergency Disclaimer:
6.4 Emergency Disclaimer:
6.4 Emergency Disclaimer:
THIS PLATFORM IS NOT FOR EMERGENCIES
• Call 911 for life-threatening situations
• Contact your Healthcare Provider directly for urgent needs
• Platform messages may not be monitored 24/7
THIS PLATFORM IS NOT FOR EMERGENCIES
• Call 911 for life-threatening situations
• Contact your Healthcare Provider directly for urgent needs
• Platform messages may not be monitored 24/7
THIS PLATFORM IS NOT FOR EMERGENCIES
• Call 911 for life-threatening situations
• Contact your Healthcare Provider directly for urgent needs
• Platform messages may not be monitored 24/7
7. CONTENT AND INTELLECTUAL PROPERTY
7. CONTENT AND INTELLECTUAL PROPERTY
7.1 Your Content:
7.1 Your Content:
7.1 Your Content:
• You retain ownership of health information you provide
• You grant us permission to use your information to provide Platform services
• You represent that you have the right to share all content you upload
• You retain ownership of health information you provide
• You grant us permission to use your information to provide Platform services
• You represent that you have the right to share all content you upload
• You retain ownership of health information you provide
• You grant us permission to use your information to provide Platform services
• You represent that you have the right to share all content you upload
7.2 Platform Content:
7.2 Platform Content:
7.2 Platform Content:
• LyfeAI owns the Platform software, design, and non-personal content
• Educational content may be licensed from third parties
• You may not copy, modify, or distribute Platform content without permission
• LyfeAI owns the Platform software, design, and non-personal content
• Educational content may be licensed from third parties
• You may not copy, modify, or distribute Platform content without permission
• LyfeAI owns the Platform software, design, and non-personal content
• Educational content may be licensed from third parties
• You may not copy, modify, or distribute Platform content without permission
7.3 Feedback:
7.3 Feedback:
7.3 Feedback:
Any feedback or suggestions you provide may be used by Lyfe AI without compensation to you.
Any feedback or suggestions you provide may be used by Lyfe AI without compensation to you.
Any feedback or suggestions you provide may be used by Lyfe AI without compensation to you.
8. FEES AND BILLING
8. FEES AND BILLING
8.1 Patient Access:
8.1 Patient Access:
8.1 Patient Access:
Patient and caregiver access to the Platform is typically provided at no charge as part of your Healthcare Provider's service.
Patient and caregiver access to the Platform is typically provided at no charge as part of your Healthcare Provider's service.
Patient and caregiver access to the Platform is typically provided at no charge as part of your Healthcare Provider's service.
8.2 Premium Features:
8.2 Premium Features:
8.2 Premium Features:
Some advanced features may require additional fees, which will be clearly disclosed before purchase.
Some advanced features may require additional fees, which will be clearly disclosed before purchase.
Some advanced features may require additional fees, which will be clearly disclosed before purchase.
8.3 Healthcare Provider Billing:
8.3 Healthcare Provider Billing:
8.3 Healthcare Provider Billing:
Fees for Platform services are primarily paid by your Healthcare Provider, not by you directly.
Fees for Platform services are primarily paid by your Healthcare Provider, not by you directly.
Fees for Platform services are primarily paid by your Healthcare Provider, not by you directly.
9. PLATFORM MODIFICATIONS
9. PLATFORM MODIFICATIONS
9.1 Service Changes:
9.1 Service Changes:
9.1 Service Changes:
We may modify Platform features, functionality, or availability at any time with reasonable notice.
We may modify Platform features, functionality, or availability at any time with reasonable notice.
We may modify Platform features, functionality, or availability at any time with reasonable notice.
9.2 Terms Updates:
9.2 Terms Updates:
9.2 Terms Updates:
We may update these Terms periodically. Continued use after changes constitutes acceptance of updated Terms.
We may update these Terms periodically. Continued use after changes constitutes acceptance of updated Terms.
We may update these Terms periodically. Continued use after changes constitutes acceptance of updated Terms.
9.3 Account Impact:
9.3 Account Impact:
9.3 Account Impact:
Significant changes affecting your account will be communicated directly to you.
Significant changes affecting your account will be communicated directly to you.
Significant changes affecting your account will be communicated directly to you.
10. TERMINATION
10. TERMINATION
10.1 Account Termination:
10.1 Account Termination:
10.1 Account Termination:
• You may close your account at any time
• We may terminate accounts for Terms violations
• Your Healthcare Provider may remove your Platform access
• You may close your account at any time
• We may terminate accounts for Terms violations
• Your Healthcare Provider may remove your Platform access
• You may close your account at any time
• We may terminate accounts for Terms violations
• Your Healthcare Provider may remove your Platform access
10.2 Effect of Termination:
10.2 Effect of Termination:
10.2 Effect of Termination:
• Platform access will cease immediately
• Your health information will be handled according to healthcare record retention requirements
• These Terms survive termination where applicable
• Platform access will cease immediately
• Your health information will be handled according to healthcare record retention requirements
• These Terms survive termination where applicable
• Platform access will cease immediately
• Your health information will be handled according to healthcare record retention requirements
• These Terms survive termination where applicable
10.3 Data Export:
10.3 Data Export:
10.3 Data Export:
Before account closure, you may request export of your health information.
Before account closure, you may request export of your health information.
Before account closure, you may request export of your health information.
11. DISCLAIMERS AND LIMITATIONS
11. DISCLAIMERS AND LIMITATIONS
11.1 Platform Warranty:
11.1 Platform Warranty:
11.1 Platform Warranty:
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
11.2 Limitation of Liability:
11.2 Limitation of Liability:
11.2 Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYFE AI'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT PAID BY YOUR HEALTHCARE PROVIDER FOR YOUR ACCESS IN THE PAST 12 MONTHS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYFE AI'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT PAID BY YOUR HEALTHCARE PROVIDER FOR YOUR ACCESS IN THE PAST 12 MONTHS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYFE AI'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT PAID BY YOUR HEALTHCARE PROVIDER FOR YOUR ACCESS IN THE PAST 12 MONTHS.
11.3 Healthcare Disclaimer:
11.3 Healthcare Disclaimer:
11.3 Healthcare Disclaimer:
LYFE AI IS A TECHNOLOGY COMPANY, NOT A HEALTHCARE PROVIDER. WE DO NOT PRACTICE MEDICINE, PROVIDE MEDICAL ADVICE, OR REPLACE YOUR HEALTHCARE PROVIDER'S JUDGMENT.
LYFE AI IS A TECHNOLOGY COMPANY, NOT A HEALTHCARE PROVIDER. WE DO NOT PRACTICE MEDICINE, PROVIDE MEDICAL ADVICE, OR REPLACE YOUR HEALTHCARE PROVIDER'S JUDGMENT.
LYFE AI IS A TECHNOLOGY COMPANY, NOT A HEALTHCARE PROVIDER. WE DO NOT PRACTICE MEDICINE, PROVIDE MEDICAL ADVICE, OR REPLACE YOUR HEALTHCARE PROVIDER'S JUDGMENT.
12. DISPUTE RESOLUTION
12. DISPUTE RESOLUTION
12.1 Informal Resolution:
12.1 Informal Resolution:
12.1 Informal Resolution:
We encourage contacting us directly to resolve any issues: [SUPPORT_EMAIL]
We encourage contacting us directly to resolve any issues: [SUPPORT_EMAIL]
We encourage contacting us directly to resolve any issues: [SUPPORT_EMAIL]
12.2 Binding Arbitration:
12.2 Binding Arbitration:
12.2 Binding Arbitration:
Disputes that cannot be resolved informally will be subject to binding arbitration under the rules of the American Arbitration Association.
Disputes that cannot be resolved informally will be subject to binding arbitration under the rules of the American Arbitration Association.
Disputes that cannot be resolved informally will be subject to binding arbitration under the rules of the American Arbitration Association.
12.3 Governing Law:
12.3 Governing Law:
12.3 Governing Law:
These Terms are governed by the laws of [STATE] without regard to conflict of law principles.
These Terms are governed by the laws of [STATE] without regard to conflict of law principles.
These Terms are governed by the laws of [STATE] without regard to conflict of law principles.
12.4 Class Action Waiver:
12.4 Class Action Waiver:
12.4 Class Action Waiver:
You agree not to participate in class action lawsuits related to the Platform.
You agree not to participate in class action lawsuits related to the Platform.
You agree not to participate in class action lawsuits related to the Platform.
13. GENERAL PROVISIONS
13. GENERAL PROVISIONS
13.1 Entire Agreement:
13.1 Entire Agreement:
13.1 Entire Agreement:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and LyfeAI.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and LyfeAI.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and LyfeAI.
13.2 Severability:
13.2 Severability:
13.2 Severability:
If any provision is found unenforceable, the remaining provisions will continue in effect.
If any provision is found unenforceable, the remaining provisions will continue in effect.
If any provision is found unenforceable, the remaining provisions will continue in effect.
13.3 Assignment:
13.3 Assignment:
13.3 Assignment:
You may not assign these Terms. LyfeAI may assign these Terms with notice to you.
You may not assign these Terms. LyfeAI may assign these Terms with notice to you.
You may not assign these Terms. LyfeAI may assign these Terms with notice to you.
13.4 Notice:
13.4 Notice:
13.4 Notice:
We will provide notice of important changes via email or Platform notification.
We will provide notice of important changes via email or Platform notification.
We will provide notice of important changes via email or Platform notification.
13.5 Force Majeure:
13.5 Force Majeure:
13.5 Force Majeure:
Neither party is liable for delays or failures due to circumstances beyond their reasonable control.
Neither party is liable for delays or failures due to circumstances beyond their reasonable control.
Neither party is liable for delays or failures due to circumstances beyond their reasonable control.
14. CONTACT INFORMATION
14. CONTACT INFORMATION
Questions or Concerns: If you have questions about these Terms or the Platform:
General Support: support@lyfeco.ai
Privacy Questions: support@lyfeco.ai
Phone: [PHONE_NUMBER]
Mail: LyfeVault LLC, d.b.a. Lyfe AI, [LYFE_AI_ADDRESS]
Support Hours: Monday-Friday 9AM-5PM PT
24/7 Technical Support: Available for critical issues
Healthcare Provider Contact: For medical questions or urgent needs, contact your Healthcare Provider directly using the contact information they have provided to you.
ACKNOWLEDGMENT: By using the Lyfe AI Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Questions or Concerns: If you have questions about these Terms or the Platform:
General Support: support@lyfeco.ai
Privacy Questions: support@lyfeco.ai
Phone: [PHONE_NUMBER]
Mail: LyfeVault LLC, d.b.a. Lyfe AI, [LYFE_AI_ADDRESS]
Support Hours: Monday-Friday 9AM-5PM PT
24/7 Technical Support: Available for critical issues
Healthcare Provider Contact: For medical questions or urgent needs, contact your Healthcare Provider directly using the contact information they have provided to you.
ACKNOWLEDGMENT: By using the Lyfe AI Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Questions or Concerns: If you have questions about these Terms or the Platform:
General Support: support@lyfeco.ai
Privacy Questions: support@lyfeco.ai
Phone: [PHONE_NUMBER]
Mail: LyfeVault LLC, d.b.a. Lyfe AI, [LYFE_AI_ADDRESS]
Support Hours: Monday-Friday 9AM-5PM PT
24/7 Technical Support: Available for critical issues
Healthcare Provider Contact: For medical questions or urgent needs, contact your Healthcare Provider directly using the contact information they have provided to you.
ACKNOWLEDGMENT: By using the Lyfe AI Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.